One of the reasons you might be shopping with us is that you recognise the superior quality of our pieces. And just as we want our furniture to be the best you can find, we want our promise to you to be equally superior. That`s why, while most furniture manufacturers only offer a 1 year warranty, we offer up to 5 year warranty.
Free 2 year aftercare
To give you a seamless shopping experience, byBESPOEK introduced a 2-year aftercare program for our dear customers. We want to make sure that your furniture lasts and maintaining it well is the key component in making that happen. So, how does this work? It`s pretty simple actually - we assign you our aftercare specialist that you can contact at all times for any information you need regarding the cleaning and maintenance of your furniture. It doesn`t matter if it`s an aftercare product recommendation, a piece of general information, or advice, our specialists stand at your service to ensure long-lasting quality.
Together with FedEx Ground, we deliver your chairs directly to your front door.
Attention to Detail
Every part that this modern piece of furniture has is made carefully with dedication. The actual seat which is one of the crucial components is made with absolute attention to the smallest of details while being handmade by our craftsmen.
Premium Tabletop Quality
Using only the best of the materials our craftsmen wanted to ensure an undeniable quality for this dining piece. WIth the vast variety of tabletops you can always choose the one that suits your interior the most.
Does this item require an assembly?
Yes, it does, but it’s very simple. You only need to screw the seat onto the base.
How comfortable are the chairs?
The quality and the comfort have always been the strongest points when it comes to our products. The comfort ratio varies since there are some chairs that are specifically made for comfort, but be sure that every single one matches the standard of its reputation.
Where are the products made in?
The chairs are made in our overseas factory near the Yellow Mountains in Eastern Asia. Also, they are handmade by our craftsmen which means that they are crafted with special care and exceptional attention to detail.
Do I have to worry about the quality of the material?
Our items are made only from high-quality materials, so whether it’s vegan or real leather, or any other material like aluminium or plastic, you can be sure that they are constructed in such a way that will live up to every standard and expectation.
What is the return policy?
You should always enjoy your lovely purchases. However, if you are unsatisfied with the received item(s), you can always get in touch with our customer service team. Likewise, be kindly noted that return shipments are independently arranged and covered by the customer and that we are only able to accept returned items that are in original packaging and like-new condition.
How can I contact you?
If you want to contact us by any means, you can do it through several channels of ours. Contact us via social media or just reach out to us via chat, phone or email at: [email protected]