Inmod reviews: What are the customer experiences?
Designer furniture, especially when manufactured in a specific style is always a kind of a niche product and the market is pretty much limited to a smaller number of enthusiastic companies who doing their best to bring stylish vintage designs to their customers. So, sooner or later, we all get familiar with each other or just aware. And aside from healthy competition, we also sometimes have to acknowledge the strengths of our colleagues in the field. For example, while we are very proud of our collection of highest-quality reproductions of some of the most iconic mid century modern chairs of various types as well as lighting fixtures, we have a comparably humbler offer of tables, for example, where some of our competitors clearly take the lead. But, with all that considered, only together we manage to make the designer furniture market what it is today.
Inmod has been around for quite some time now and it has certainly made a name for itself. As one of the bigger companies dealing with designer furniture on the modern market, they are quite familiar to the customers – but that familiarity doesn’t come without a bit of controversy, as it often happens. But, to start with the greatest strength – the offer at Inmod is absolutely massive! Various styles, materials, types, Inmod certainly managed to build a formidable supply chain that allow them to trade in literally hundreds of designs for each type of furniture that you might be interested in getting your hands on. Undoubtedly, the sheer size and versatility of Inmod offer is its greatest strength and what allows it to be one of the more recognizable names in the industry.
However, a deeper look at the Inmod reviews available online, including on the websites such as TrustPilot, reveals some occasional issues with the aforementioned supply chain. Most notably, sometimes notoriously long delays, logistic issues and most importantly, delivery of damaged goods which can’t be simply shrugged off as a couple of isolated incidents. On the other hand, issues like these often come with a very broad offer. When dealing with such an amount of diverse and varied designs as Inmod (and by extension, such an amount of suppliers and manufacturers). It is often very difficult to keep track of all the deliveries and orders without a very complex and robust logistic networks, so things like this tend to happen. So, with a lack of specialization in a more specific type of designs, other precautions need to be put in place to prevent these issues and it is certainly something that Inmod will have to work on in the future.
At the same time, Inmod manages to keep their prices very competitive and in line with the industry averages, making their exceptionally large collection readily available for their customers. But again, getting the designs from the warehouse to the customers also seems to be somewhat challenging, as long delays are often mentioned in customer reviews and are often the thing that has ruined the buying experience for many. Paired with often unavailable customer support, this can result in quite a stressful and unpleasant experience and the potential of damaged delivery doesn’t help either.
But despite all those shortcomings, Inmod still manages to keep a high place on the market and their designs, although often late, find customers among many design enthusiasts. This all goes to show that while this company still has much space for improvement in the field of logistics and supply chains, they are definitely a player who can found a decent space on the market and deliver stylish designs in numerous styles at highly compatible prices.